Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

Holly Roach
Holly Roach 5.0

HIGHLY recommend Pioneer Heating & Air! They helped us out over the Christmas holiday when we had a major water issue at one of our buildings in Gatlinburg. Above and beyond service. Melinda in their office and the entire team is absolutely amazing to ...work with! I can't recommend them enough!Read More...

lyn powell
lyn powell 5.0
James Fetzer
James Fetzer 5.0
Linda Worthington
Linda Worthington 5.0
Robert Beck
Robert Beck 5.0

Chris was very competent and knowledgeable. Explained all details of what he did and the condition if the units.

Erica Blagg
Erica Blagg 5.0

The tech was very knowledgeable. Explained to us what he would be doing and share the results with us after completing and shared pictures with us also. Felt very comfortable having him on our home even though he was a stranger. Look forward to further ...contact with this companyRead More...

Bari Thomas
Bari Thomas 5.0

I hired Pioneer to look at my HVAC system that had major issues during the summer, which the original installer could not fix. Pioneer found the problem, explained in easily understood wordage, and presented options. I had Pioneer install a new unit, ...which they did quickly and professionally. The new unit is working great. I will definitely use Pioneer again, they know HVAC systems, produce great results, and would recommend them to others.Read More...

Sara King
Sara King 5.0

Mike and max installed my new trane hvac system. These two guys were at my house all day. They did an amazing job. It was neatly done, looked great and honestly, they were nice, professional and kind. I wouldn't hesitate to use Pioneer again. This is my ...1st time ever using them. At the end of the install as they were testing everything there was a slight problem with my breaker. Without even a bother they got on the phone got a new breaker in route to my house and patiently waited. Mind you this was after 5pm. They ensured me neither was leaving until the job was completed and proper. I generally don't write long reviews but Mike and max were phenomenal and warranted a 5 star review for these great workRead More...

John Fischer
John Fischer 5.0

Good install, fun guys (Lee, Tucker). Had a small problem but I called on a Saturday and they sent Troy (I think) who got it fixed in 5 seconds. Rex was cool to bring a cover out. Davey rocks. The whole experience was good

Ada Lindberg
Ada Lindberg 5.0

Every time I've had service done with Pioneer, they've been very reliable. Their technicians have been very knowledgeable and helped me make informed decisions related to repairs and installation.

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