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The tech was very knowledgeable. Explained to us what he would be doing and share the results with us after completing and shared pictures with us also. Felt very comfortable having him on our home even though he was a stranger. Look forward to further ...contact with this companyRead More...
I hired Pioneer to look at my HVAC system that had major issues during the summer, which the original installer could not fix. Pioneer found the problem, explained in easily understood wordage, and presented options. I had Pioneer install a new unit, ...which they did quickly and professionally. The new unit is working great. I will definitely use Pioneer again, they know HVAC systems, produce great results, and would recommend them to others.Read More...
Mike and max installed my new trane hvac system. These two guys were at my house all day. They did an amazing job. It was neatly done, looked great and honestly, they were nice, professional and kind. I wouldn't hesitate to use Pioneer again. This is my ...1st time ever using them. At the end of the install as they were testing everything there was a slight problem with my breaker. Without even a bother they got on the phone got a new breaker in route to my house and patiently waited. Mind you this was after 5pm. They ensured me neither was leaving until the job was completed and proper. I generally don't write long reviews but Mike and max were phenomenal and warranted a 5 star review for these great workRead More...
Good install, fun guys (Lee, Tucker). Had a small problem but I called on a Saturday and they sent Troy (I think) who got it fixed in 5 seconds. Rex was cool to bring a cover out. Davey rocks. The whole experience was good
Every time I've had service done with Pioneer, they've been very reliable. Their technicians have been very knowledgeable and helped me make informed decisions related to repairs and installation.
Nice man that services units. Explained everything in detail
Unfortunately my heating unit went out and I had to replace it. FORTUNATELY Pioneer H&A sent out 2 great young gentleman named Fred and Devin. Fred and Devin blew me away with their knowledge and professionalism. They were finished by lunch and even ...cleaned up their work area leaving it better than it was before they started. They very thoroughly explained the operation of my new system and left me with the best customer service experience I've had in a very long time. I will with out a doubt use Pioner for any of my hvac needs and will also refer them to everyone else i know for theirs also. Thank you again Pioneer for an absolutely delightful service and keep up the great work!Read More...
Positive experience as always with Pioneer Heating & Air!
Generator maintenance done by Wesley. He called when he was about 30" from my house. Performed the maintenance. Knocked at the door: said everything check out okay and that he would send me an invoice soon. Invoice arrived by the time I returned to the ...computer. Highly satisfactory experience.Read More...
Our Crockett Club Has Your Maintenance Needs Covered
- You ALWAYS Save at least 10% over Non-Club Members
- You will receive Priority on the Service Schedule
- Reduced Dispatch Fees
- $100 Anniversary Credit for Future Repairs
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We’re Focused On Prioritizing Our Local Communities With The Highest Quality Service
- Brentwood
- Franklin
- Gallatin
- Hendersonville
- Lebanon
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- Spring Hill
- Mt. Juliet
- Clarksville
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